mhei

Educational Courses


Accredited Community Manager (ACM®)

The Accredited Community Manager (ACM®) is sponsored through MHI member associations and companies that own and operate manufactured home communities and are members of their state associations. The ACM® program consists of three courses lasting two and one-half days and the creation of a business plan for a manufactured home community. The ACM® program is a comprehensive study of manufactured home community management topics. This program covers a broad range of manufactured home community management topics to include: management and resident policies, community maintenance, leasing and sales techniques, marketing communities, taxes, insurance, financial management, business planning, physical asset management and fair housing law. The program consists of three courses which must be taken in order, each lasting two and one-half days. Contact Lee Krinzman at LKrinzman@mfghome.org to schedule your training today.

Upcoming Classes

July 17-20, 2018: Course 1 — Professional Community Management
August 14-16, 2018: Course 2 — Advanced Community Management

If you are on the fence on whether to invest in the courses (and yourself), here are the course outlines for both Course 1 and Course 2.

In ACM® Course 1 – Professional Community Management, you will be covering:
Chapter 1             Overview of Property Management
Chapter 2             Setting Community Management Policies
Chapter 3             Understanding Market Issues
Chapter 4             Leasing Homes/Home Sites
Chapter 5             Resident Relations and Resident Policies
Chapter 6             Communications
Chapter 7             Rents:  Payments, Collections, Increases
Chapter 8             Maintenance
Chapter 9             Personnel Policies and Procedures
Chapter 10          Federal Laws

In ACM® Course 2 – Advanced Community Management, topics you’ll discuss:
Chapter 1             The Budget Process
Chapter 2             Analyzing the Community Financially
Chapter 3             Insurance
Chapter 4             Taxes and Assessment
Chapter 5             The Physical Asset
Chapter 6             The Operations Manual
Discussion           From the Course to Real Life

Thanks to the Blair Group, the courses will once again be held at Cypress Lakes, 10000 US Hwy. 98 North, Lakeland, FL 33809.  If you would like to schedule an in-person course, please contact  Lee Krinzman – lkrinzman@mfghome.org or 703-558-0654 for more information.

If you’ve never taken an ACM® course, you will start with Course 1, followed by Course 2.  After you’ve successfully completed both courses and your project, you can apply for the ACM® designation.

If you’ve previously taken an ACM® course(s), and you want to receive the ACM® designation, you will need to do the following:

  • If you’ve successfully completed ACM® 101, or both ACM® 101 and 201, you’ll need to take Course 2 and complete the in-class project.
  • If you’ve successfully completed ACM® 101, 201 and 301, but have not completed your business plan, you can take Course 2 and complete the in-class project so that you can apply for the ACM® designation.
  • If you’ve completed ACM® 101, 201 and 301, but have not completed your business plan, you can still submit your business plan to MHEI and then apply for the ACM® designation.

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